Course detail
Modern Quality Management
FSI-WMK Acad. year: 2022/2023 Winter semester
This course provides students with information on the system of quality management (ISO 9001) and system of environment-oriented management (ISO 14001) and system of OHS management (ISO 45001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.
Language of instruction
Czech
Number of ECTS credits
3
Supervisor
Learning outcomes of the course unit
Understanding the principles of total quality management, legal norms of quality management (Czech Republic, EU). Knowledge of procedures and norms of conformity assessment.
Prerequisites
General economic awareness is assumed, as well as knowledge of technology, mathematics and physics to the extent usual for the relevant year of the Bachelor's degree.
Planned learning activities and teaching methods
Lecture combined with interactive seminar.
Assesment methods and criteria linked to learning outcomes
Writing of one semester work on assigned topic in electronic form; range 4 – 6 pages A4. Criteria – satisfaction of topic, range and references.
Aims
The aim of the course is to provide students with the most important theoretical knowledge supplemented with concrete examples and methods of application enabling them to understand the meaning and tasks of quality and environmental management and OSH management. To lead students to acquire knowledge about the internal and external environment of the organization and to learn to use the methods and tools of quality management.
Specification of controlled education, way of implementation and compensation for absences
The attendance at lectures is facultative.
The study programmes with the given course
Programme B-ZSI-P: Fundamentals of Mechanical Engineering, Bachelor's
specialization MTI: Materials Engineering, compulsory
Type of course unit
Lecture
26 hours, optionally
Teacher / Lecturer
Syllabus
1. Introduction to course – basic terminology and definitions
2. Dimension of quality. Orientation at customer.
3. Orientation to processes and their control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Interpretation of ISO 9000 series standards
7. Interpretation of ISO 9000 series standards – second part
8. Significance of the environmental management
9. Assessment of the environmental impacts of company processes
10. Interpretation of ISO 14000 series standards
11. Interpretation of ISO 14000 series standards
12. Process of continuous improvement
13. Laboratory accreditation and testing